Beacon Freight (Pvt) Ltd

2 Weale Road, Milton ParkHarare
Ask your friend about this business.

Since its establishment in 2013, Beacon Freight has gradually established itself as one of the leading SADC Freight Forwarding, Customs Clearing, and Logistics Company. Beacon Freight has over the years endeavoured to establish a comprehensive logistics service tailored to meet specific requirements of customers throughout the SADC region. This was achieved through a business model that puts emphasis on partnering with our customers in order to fully understand their entire business operational needs and how logistics can play a pivotal role in enabling them to achieve more productivity through a service that is streamlined to accelerate product and goods deliveries without putting unnecessary strains on their operational budgets. Our head office support staff and management has over the years, managed to fine tune our service efficacy so as to earn our company the status of one of the preferred service providers and strategic partner to a host of local and multinational corporations operating out of the SADC region. Our Strategy At Beacon Freight, it is strongly believed that logistics professionals work across functions within the organization, with business units throughout the company, and with partners across the supply chain. We are further acutely aware that collaborating with trading partners and developing innovative solutions to optimize logistics and supply chain strategy and operations require strong leadership abilities.” We are also acutely aware of the fact that logistics represents a large investment for most of our customers and it is therefore our responsibility as logistics leaders to safeguard that investment on their behalf by diligently, exercising responsible and accountable stewardship, and maximize the return on that investment by working both ends of the equation: drive down cost improve performance and productivity. Our strategy is also informed by the knowledge that to be a good supply chain leader, you have to be able to span boundaries. Our Vision Beacon’s mission is to continuously add value by finding sustainable ways decreasing freight logistics inefficiencies and to provide maximum hard and soft cost savings for our customers in the process of shipping In order to achieve this, we will put primary focus on leveraging web-based proprietary freight management software and integrated freight management services. Our Mission To constantly exceed client expectations by providing cost effective, quality freight solutions. We make this possible by providing a rock-solid foundation of industry knowledge, team experience, professional integrity and global and regional networking, all designed to guide clients thr ough the intricacies of freight costeffectively and with ease. This flexibility will manifest itself through the following core brand values: *Innovative – Open and creative to customer and employee solutions *Quality – Providing value in all that we do *Continuous improvement of our people and services *Respect of individuals and their contribution to the team Products & Services Beacon Freight (Pvt) Ltd currently offers a full range of Clearing and Forwarding products which include road, rail, sea and air, all of which are backed by Beacon Freight systems & partnerships, intermodal freight stations and warehousing facilities in all major centers and routes within SADC. Freight Forwarding *Air Freight *Sea Freight *Rail Freight *Road Freight *Customs Clearance Customs Clearance (Import & Export) *We have offices in Zimbabwe (Harare and all border posts) and South Africa supported by strategic partners across all coastal and inland ports. *RIB (removal in bond) and RIT (removal in transit) *Consignment monitoring and status reports *Pre clearance of urgent consignments (on-line with SARS,ZIMRA etc) *Direct and consolidation services *AWB tracking *Dangerous goods management *Dry Bulk & Liquid Transport Logistics Management *Value Added Logistics *Warehousing & Distribution *Warehousing, Bond facilities and distribution *Report Orders *Diplomatic Clearances Customer Service Our customers are at the core of everything we do. Achieving world class performance is built on two things – our relationship with customers and the levels of service we provide them. But it does not stop there. Maintaining industry-leading levels of performance is achieved through programs of continuous improvement. That is what our customer service philosophy is all about. All accounts are managed by the Business Development Team. Their main focus is customer liaison which includes: Consultative advice on best practices within the industry Provide feedback on service levels romote, sell and market Beacon Freight Services We have a very intimate understanding of the need for every department in our operation to adopt a customer centric approach to their day to day operations as the customer interaction function is no longer the exclusive domain of sales and marketing business units in today’s increasingly competitive business environment. Our customers value consistency and reliability with their clearing agent which we have demonstrated with true professionalism. We facilitate and value the needs of our customers who expect quality information delivered with integrity and reliability. Part of the ongoing company success is attributed to encouraging our customers to con centrate on their own business and improve their market share, while leaving the logistics to us with confidence. We view ourselves as your shipping department in your organization. We are committed 100% to monitoring your consignments. Our fast and efficient customs clearing service for the import and export of goods has impressed clients both in Zimbabwe and beyond, testified by repeat business and ongoing support. Customer satisfaction is key to our success. We do not promise more than we can deliver but always strive to deliver more than we promise. As a well-organized compact operation, Beacon offers genuine hands-on assistance and our management team takes a personal interest in every consignment. This allows for a superbly smooth flow of freight, giv ing our clients a consistently proficient service they can count on.