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Standards Association of Zimbabwe (SAZ)

Northend Close, Northridge Park Borrowdale, P O Box
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Mission / Vision Mission SAZ mission is to facilitate the development and use of standards in order to enhance Zimbabwe's competitiveness and safeguard the welfare of communities. Vision Our vision is to be the recognised and credible center for standards and quality that actively contributes to sustainable development in Zimbabwe and beyond. Core Values Customer satisfaction Credibility Transparency Stakeholder involvement Employee satisfaction, motivation and growth Care for the environment Other Services: Training These programmes equip organizations and individuals with the knowledge to produce quality products that conform to acceptable manufacturing practices. The Association currently has on offer the following courses: ISO 9001:2008 (QMS)- Awareness, development & implementation and internal auditing ISO 14001 (EMS)- Awareness, development & implementation and internal auditing Guidelines to Complaints Handling and Customer Care Basic Food Hygiene and Hazard Analysis Critical Control Point (HACCP) Occupational Health and Safety Management System (OHSMS) Information Security Management (ISM) Quality Assurance Part 1 & 2 (In collaboration with the University of Zimbabwe - Business Studes Department) ISO 22000 Food Safety Management Risk Management ISO 26000 - Guidance on Social Responsibility Venue Hire: About the Venue The SAZ offers a beautiful venue for meetings and training purposes. Available at its spacious head office building in the prestigious and serene Northridge Park in Borrowdale. Available Facilities The Lecture Theatre can sit up to 65 people. It is air-conditioned and SAZ can provide the following facilities together with the venue: Laptop and LCD projector Overhead projector Television monitor and video player Flip chart and paper Writing board (white board) and marker pens Refreshments/Lunch Tea/coffee, fruit cordials and biscuits are provided twice a day for full day and once a day for less than full day hire. Lunches can be provided at a cost by the SAZ Caterer. In addition, free secure parking for vehicles is available. Technical Services Divisions Laboratories (referred to as Technical Services Divisions) are part of the Operations Department and receive samples from external customers. As one of the main revenue generating arms of the Association, the laboratories receive full support from the other departments to execute their tasks. Responsibilities of all personnel are defined in their job descriptions. Reporting structures are illustrated in the organograms given as Annexures 1-5 at the end of this policy document. To ensure impartiality between the Quality Assurance and Operations Departments, officer(s) responsible for testing at the Mutare Laboratory fall under the Engineering Division whilst the rest of the Mutare Division which predominantly caries out inspections, reports to the Director Quality Assurance. The Bulawayo Division reports to the Director Operations but inspector(s)/auditor(s) responsible for all inspections/auditing activities fall under the Quality Assurance Department. The Director Operations is impartial and independent of certification activities. The Director Operations has been appointed as Quality Manager (QM) for the Technical Services Divisions. Each manager in the technical services divisions has been appointed Technical Manager (TM) in their respective divisions and are authorized to appoint other senior staff to act in their positions as deputies when they are absent. The QM can appoint any one of the TM's to act in his/her position with full authority when he/she is unavailable. Technical Services: *Chemical & Food Technology *Inspection and NDT *Mechanical and Civil Engineering *Electrical Engineering *Packaging and Timber

Branches Contact Details for Standards Association of Zimbabwe (SAZ)

Northend Close, Northridge Park Borrowdale, P O Box 2259Harare

Tel: Landline: 04 882021,04 885511,04 885512 ,04 882020

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